Satisfaction Guaranteed!
At Tailchaserlures.com we want our customers to be completely satisfied with their shopping experience with us. If for any reason you don't like or don't want something you've purchased you may return the New and Unused merchandise within 30 days for a full refund, exchange, or store credit. New and unused merchandise MUST be returned in their original packaging. You MUST contact us before you return an item to us.
Shipping and Handling
Note:
Orders are usually processed and shipped within 3 -4 business days. (We do not ship orders on Saturday, Sunday, or Holidays). Our web store will compute correct shipping charges for domestic shipping within the United States. Pricing for shipping options will be presented before you finish your checkout. All the items in our store are weighed properly so when you check out it will compute the correct shipping charges and present you with your list of shipping options. If you put some items in your shopping cart and start the checkout process you can see what the shipping charges will be without actually needing to complete an order.
We do NOT mark up shipping, and if we can ship your order in a Flat Rate box, it can greatly reduce shipping costs, and we will refund the difference.
For inquiries and information about these programs, please contact Captain Bill Gorham at
TailchaserSportfishing@hotmail.com
Privacy Notice
Tailchaser Sportfishing, Inc./Tailchaser Fishing Products is a firm believer in the protection of its online customers’ privacy. We have implemented a number of procedures and policies which are designed to protect your personal information while using our online services. Our site uses an online ordering system for customers to request information, products, and services. We collect visitor's contact information (like their names, address, telephone number and e-mail address) and financial information (like credit card numbers). Contact information from the order form is used to send orders and information about our company to our customers. Financial information that is collected is used to bill the user for products and services. If you choose a third-party billing option, financial and personal information will be provided to the billing company. We use your IP address to help diagnose problems with our server, administer our website and to provide security. Our site uses "cookies" to keep track of your shopping cart contents. Whenever sensitive personal or financial information is transmitted, it is sent via a secured connection directly to our mainframe computer using secure sockets layer (SSL) technology. This is the most successfully used method of ensuring private, secure transmission of personal information over the Internet. E-mail addresses are collected only for the purpose of contacting you in the future. We will not sell your e-mail address to other companies or individuals. We do not collect the personal information for children under the age of 13. We are prohibited from conditioning a child's participation in an activity or the child disclosing more personal information than is reasonably necessary. In cases where we have inadvertently collected personal information of a child, the parent can always review this information and choose to have the information deleted from our records and refuse to permit further collection or use of this information.
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Hooking You Up Since 1989!
4128 Vanessa Dr. SE
Suite A
Southport, NC 28461